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  1. Get support
  2. Adoption Support

Helpline

Our helpline advisers offer practical suggestions, information and encouragement, or can point you in the right direction for specialist help. Wherever you are in the process, whatever difficulties you are having, make our helpline your first port of call.

0300 666 0006

(Options to select which nation Helpline you would like to talk to will be be offered once the above number has been called).

Please note, we record all of the calls to our Helpline teams. Should you wish for your call to remain anonymous, please let the advisor know at the start of your call. 

Alternatively, you can contact our Helpline Advisors at [email protected]

Opening hours

  • England
    (excluding Bank Holidays)
    Mon - Fri: 10.00 – 14.30

  • Scotland 
    General Helpline: Mon – Fri: 10.00 – 14.30
    FASD Hub Scotland: Tues – Thurs: 10.00 – 14.30

  • Northern Ireland
    Mon – Fri: 9.00 – 17.00

  • Wales
    Mon – Wed: 10.00 – 14.30 
    Thurs – Fri: 10.00 – 14.30

Calls will be charged at standard network rates.

In addition: our Forum is also a helpful source of peer-to-peer support where you can engage with other adopters.

Click here to access the Forum

Published: 13th October, 2017

Updated: 5th March, 2021

Author: Andrew Skeates

Related topics:
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