I have a query about becoming an adoptive parent – who should I contact?

Adoption UK provides information and guidance at all stages of the adoption process. We believe that peer support and the exchange of knowledge and experiences between adoptive parents is a crucial part of adoption support.

Adoption UK's helpline staff are trained to offer advice and give information. If you would like to speak to one of our helpline advisors please call

0300 666 0006

(Options to select which nation Helpline you would like to talk to will be be offered once the above number has been called).

England - (excluding Bank Holidays) Mon - Fri: 10.00 – 14.30

Wales - Mon – Wed: 10.00 – 14.30, Thurs – Fri: 10.00 – 14.30

Scotland - General Helpline: Mon – Fri: 10.00 – 14.30, FASD Hub Scotland: Tues – Thurs: 10.00 – 14.30

Northern Ireland - Mon – Fri: 9.00 – 17.00

Please note, we record all of the calls to our Helpline teams. Should you wish for your call to remain anonymous, please let the advisor know at the start of your call.

Calls will be charged at standard network rates.

Alternatively, you can contact our Helpline Advisors at [email protected]