New helpline for the adoptive community launched in England

Published: 29.09.17

Adoption UK is delighted to announce the launch of its new helpline in England which will provide support for anyone affected by adoption from across the nation.
New helpline for the adoptive community launched in England

Adoption UK’s previous helpline in England was only available to members. But, now in line with the other nations, the England helpline is now available to non-members as well. The helpline aims to support all those affected by adoption - adoptive parents, adoptees, prospective adopters and birth parents.

The helpline, which will be open from Monday 2 October, will be staffed five days a week from 10am until 2:30pm (Monday to Thursday) and from 10am until 12:30pm (Friday).

Our helpline advisers offer practical suggestions, information and encouragement, or can point you in the right direction for specialist help. Wherever you are in the process, whatever difficulties you are having, make our helpline your first port of call.

The helpline will be hosted by PAC-UK and calls will be fielded by staff or volunteers, most of whom are adopters themselves and have a great deal of experience and expertise, both professionally and personally, on all aspects of adoption.

Adoption UK’s chief executive, Dr Sue Armstrong Brown, said: “We’re delighted to see this vital service return to Adoption UK as we know how much the adoptive community values it. Opening the helpline up to non-members is a step in the right direction and it will ensure support is available for all those who need it. We’re also pleased to be launching the helpline in collaboration with PAC-UK who will bring a great deal of expertise to the delivery of this service.”

Anyone wanting to call the helpline can do so by dialling 07904 793974 or 07539 733079.

For those with free mobile calls as part of their tariff there will be no cost, otherwise standard mobile rates apply.