Sometimes being able to talk to someone makes all the difference.

Our helpline advisers offer practical suggestions, information and encouragement, or can point you in the right direction for specialist help. Wherever you are in the process, whatever difficulties you are having, make our helpline your first port of call.

We have four dedicated Helplines to support adopters and prospective adopters wherever you are in the UK.

Adoption UK Helpline: 

Monday - Friday 10.00am – 2.30pm

Normal phone service to our central UK number will resume from 10am today.


  • Northern Ireland - 02890 099 118

  • Scotland - 01313 414 621

  • Wales - 029 2060 6200

Or alternatively, call our central UK number:

  • 0844 848 7900

Calls to this number will cost a maximum of 7 pence per minute, plus your telephone provider's Access Charge.

In addition: our Forum is also are a helpful source of peer to peer support where you can engage with other adopters. Click here to access the Forum.

Alternatively, contact us by email on helpdesk@adoptionuk.org.uk or by using the form below: